1. Introduction
BPThink Private Limited ("BPThink", "we", "our", "us"), headquartered in Hyderabad, Telangana, India, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, use our products — including bplead360, bpbuild, bptap and bppos — or engage our development services.
2. Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, company name and similar details.
Technical Data: IP address, browser type and version, time zone setting, device and operating system, and other technology used to access our website or products.
Usage Data: Information about how you use our website, products and services, including pages visited and features used.
Marketing & Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Data
We use different methods to collect data from and about you, including:
Direct Interactions: You may provide information by filling in forms, requesting a demo, or corresponding with us by email, phone, or WhatsApp.
Automated Technologies: As you interact with our website or products, we may automatically collect technical data using cookies, server logs and similar technologies.
Third Parties & Public Sources: We may receive data about you from service partners such as JustDial, Meta, or Google Ads when a lead is generated through those channels.
4. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use it to:
Provide Our Services: Operate our website and products, deliver relevant content, and respond to enquiries and support requests.
Manage Our Relationship With You: Notify you about changes to our terms or this policy, send demo confirmations and service updates.
Administer & Protect Our Business: Including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data.
Improve Through Data Analytics: To improve our website, products, marketing, and overall customer experience.
5. Sharing Your Data
We may share your personal data with:
Service Providers: Hosting providers, cloud platforms, the WhatsApp Business API and similar infrastructure and IT service partners.
Professional Advisers: Lawyers, bankers, auditors and insurers, where necessary.
Regulatory Authorities: Where required by law or to comply with a legal obligation.
We do not sell your personal information to third parties.
6. Data Security
We have implemented appropriate technical and organizational measures — including encrypted connections, access controls and secure hosting environments — to prevent your personal data from being accidentally lost, used, accessed without authorization, altered, or disclosed. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. We may also use information such as your email address to send you helpful updates or relevant content.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
Access: Request access to your personal data.
Correction: Request correction of your personal data.
Erasure: Request the erasure of your personal data.
Object: Object to processing of your personal data.
Restriction: Request restriction of processing your personal data.
Portability: Request transfer of your personal data.
Withdraw Consent: Withdraw consent at any time where processing is based on consent.
If you wish to exercise any of these rights, please contact us at support@bpthink.com.
9. Cookies
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and also allows us to improve it. You can control cookies through your browser settings, and choose to accept or deny non-essential cookies via the banner shown on this site.
10. Children’s Privacy
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, along with an updated "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@bpthink.com or write to us at BPThink Private Limited, Hyderabad, Telangana, India.